What should the agreement cover?
Clearly specify manufacturer-required work and service parts, travel, inspections and payment arrangements. Distinguish additional repairs, wear parts and damage discovered during servicing.
Service – maintenance agreement
Document the scope clearly
Keep the machine identity, annual hours, service schedule and existing records together. Ask which tasks, parts and checks would be included in a proposed scope. Additional work should require separate authorisation. The provider, location, duration and costs belong in a specific agreement; this information page does not conclude a maintenance contract.
Service from A to Z
Information about spare parts, maintenance and rental enquiries.